返信先: ツールが起動しない。起動直後にツールがクラッシュしてしまう。

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2017年6月5日 20:41 #7131
emote_ofc
キーマスター

Hi Mikhayla,

Sorry you’re having trouble, and sorry for the late reply. Just in case there’s been a language issue, let me restate the steps involved.

First, make sure you have DirectX installed correctly, and check to see if your virus detection software is mistakenly reacting to the program. If you continue having problems after installing the latest version of DirectX, please try momentarily disabling your computer’s virus protection software.

Also, there may be some issues installing and using Emofuri or E-mote on an English language version of Windows. Uninstalling, changing the system locale to Japanese, and then re-installing may help solve the issue. (Please reference Microsoft’s website or instruction manuals for changing the locale on your version of Windows.)

If you are still having problems, please let us know.